Knowledge base
Browse help by topic
Step-by-step guides for every product, from first setup to advanced settings.
Account Management
Sign in, billing, renewals and security.
- Reset my BetterMade Hosting password
- Troubleshoot: Identity verification methods
- Invite a delegate to access my BetterMade Hosting account
- Contact BetterMade Hosting customer support
- Sign in to my BetterMade Hosting account
Domains
Register, connect and manage your domains.
Website Builder
Design, edit and publish your site.
- Publish my Website Builder site
- Connect my Website Builder site to a domain
- Add Google Analytics to my site
- Add HTML or custom code to my site
- Unpublish my Website Builder site
SSL Certificates
Request, verify and install certificates.
- Set up and install my SSL certificate
- Download my SSL certificate files
- Generate a CSR (certificate signing request)
- Verify domain ownership (DNS or HTML) for my SSL certificate
- Manually install an SSL certificate on my server
Web Hosting (cPanel)
Files, databases and apps in cPanel.
- Send form mail using an SMTP relay server
- Manually install an SSL certificate on my Web Hosting (cPanel) plan or VPS Hosting
- View or change the PHP version for my Web Hosting (cPanel)
- Move my cPanel website with FTP and FileZilla
- Access cPanel in my Web Hosting (cPanel)
Managed WordPress
Build, migrate and maintain WordPress sites.
- What is Managed Hosting for WordPress?
- FTP for Managed Hosting for WordPress
- Move my WordPress site automatically to Managed Hosting for WordPress
- Change my PHP version
- Sign in to your Managed Hosting for WordPress site
WordPress
Manage themes, plugins and settings on your WordPress site.
- Sign in to WordPress
- Install WordPress
- Change a domain in WordPress
- Increase the WordPress memory limit
- Build my WordPress site
Professional Email
Set up Titan email on any device.
- Set up Professional Email powered by Titan
- Sign in to webmail
- Set up Professional Email powered by Titan on my phone and computer
- I forgot my Professional Email powered by Titan password
- Add Professional Email powered by Titan user email accounts
Website Security & Backups
Scans, cleanups, firewall and restores.
- Set up my Website Security account
- Scan my website for malware
- Remove malware from my site
- Allow or block website access
- Get an SSL certificate
VPS Hosting
Server access, operating systems and snapshots.
- Connect to my server with SSH (Secure Shell)
- Set up my VPS Hosting
- Restart my VPS Hosting
- Open WebHost Manager (WHM) directly
- Get started with VPS Hosting
Windows Hosting (Plesk)
Manage your Windows site and the Plesk panel.
- Set up my new Windows Hosting account
- Configure DNS for domains in my Windows Hosting
- FTP for Windows Hosting (Plesk)
- Upload files to my Windows Hosting account with FTP and FileZilla
- .NET end-of-life for older versions
Support is online
(480) 624-2500 Still need help? Talk to a real person.
Our support team is available around the clock by phone. Have your account number or domain name ready and we’ll take it from there.